Customer Portal MyPrima
- Immediate full control
Access 100% of your machine data instantly: no delays. Always at your fingertips.
- Instant Access
Real-time requests mean real-time ticketing system. The quickest path to us is just one click away.
- Anywhere, anytime
One single login unlocks access to all your machines, wherever you are, whenever you need it.
Ready to get more from your Prima Power machines?
Access the Customer Portal-anytime, anywhere, from web or mobile.
Use our ticketing system to follow your requests in real time, talk directly
to our team, find manuals, request spare parts, and unlock upgrade opportunities.
Our goal is to simplify your daily work and support your operations in the most efficient way.
Log in now and discover a smarter way to stay connected.
Access for free, 24/7,
from any device
from any device
Welcome to
MyPrima Customer Portal
A Comprehensive, User-Friendly Platform to Manage Your Equipment, Service Requests, and More!
CUSTOMER DASHBOARD
Your central hub for complete machine visibility.
The Customer Dashboard gives you a clear, up-to-date view of your installed base.
Access all key details for each machine, right in one place.
Stay up to date with insights and opportunities tailored to your needs.
CUSTOMER SUPPORT
Fast, expert assistance
wherever you are.
Our dedicated Customer Support Team reaches you worldwide, both onsite and remotely, from troubleshooting and maintenance to production optimization.
Easily open and monitor tickets for support, from technical assistance to quotation requests and general needs.
Your full ticket history and intervention records are always accessible, anytime you need them.
SPARE PART
Fast access
to your spare parts.
View the spare parts most frequently used on your machines and request a quotation in just a few clicks.
Simplify your request process and keep your production running smoothly.
How to register
Step into the world of MyPrima!
Are you already a PRIMA POWER Customer but don’t have a MyPrima account yet? Register for free today and enjoy a variety of perks that will enhance your experience with PRIMA POWER!
